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General Questions

What is Medizyo?

Medizyo is an online platform where you can conveniently purchase Medications, over-the-counter products, wellness items, and health essentials from the comfort of your home.

How do I place an order on Medizyo?

Simply create an account, browse our wide range of products, add items to your cart, and proceed to checkout. 

Payment

What payment methods are accepted?

We accept Venmo, Cash app, Zelle, Chime or Bitcoin/USDT.

Are there any additional charges for delivery?

Only overnight delivery is subject to shipping charges. Standard delivery within 2–3 business days is free of charge, with no shipping fees.

After sales

What if the package is held by customs?

If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.

When will I receive my order?

Track the status of your order: Woodmart marketplace provides the ability to track the status of an order by tracking number.

I haven't received my order. What should I do?

Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.

I received my order after getting a refund. What can I do?

Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.

If the resolution time for the dispute is excessively prolonged, and you prefer not to wait, what actions should be taken?

If all other options fail, you may need to consider taking legal action. This can be a lengthy and costly process, so it's important to weigh the potential benefits against the risks and costs.

Shipping and Delivery

How long does delivery take?

Delivery times vary based on your location, but most orders are delivered within 2-4 Working days in USA Only.

Can I track my order?

Yes, once your order is shipped, you’ll receive a tracking link via email or SMS to monitor the delivery status.

Do you deliver Medications to remote areas?

We strive to deliver across most locations in the USA. Check our delivery coverage during checkout.

Product Queries

Are the Medications on Medizyo genuine?

Yes, we only source Medications from licensed manufacturers and distributors to ensure their authenticity and quality.

Can I find health supplements on Medizyo?

Yes, we offer a wide range of health supplements, vitamins, and wellness products.

Customer Support

How do I contact Medizyo for support?

You can reach us via email, live chat, or our customer care hotline. Visit our Contact Us page for more details.

What are your customer service hours?

Our support team is available 24/7 to assist you with any queries or concerns.